They have what my wife needs for brain cancer and are always professional and kind in filling her order with the correct quantity and doses we are blessed to have you so close to us. It is always a refreshing experience to visit your pharmacy see you tomorrow
Unacceptable! Was told my medicine would be ready in 20. Went home, and came back an hour and a half later, then it was 25 more minutes. Finally someone tells me they are out of my medicine. I would have to have my doctor send it to another store since it was an escript, which would have been fine had they told me the first time I came, When the Dr was still in his office!!! They tried to blame it on power surges, but the person should have told me they were out the first time I was there. Then I could have had time to transfer it! You need to be able to depend on your pharmacy, and after today this place has proven it's ANYTHING but!! No thanks, and never again!
1 star may be too many. I've waited to get my prescription that I get on a monthly basis (apparently on auto-refill) for 20-30 minutes every time. I consistently asked for them to make sure I had auto-refill. They would tell me I did, and I would have the same problem the following month. Today, I waited for 1 1/2 hours because the pharmacist decided that I wanted the generic version of my prescription, when I had explicitly told them from the beginning (about 3 months ago) that I did not want the generic version. I had never gotten it before. They're system clearly is off. They need to figure something out.
Bad customer service. They can't seem to be able to give you correct information regarding your fill dates, prescription costs, etc. They just plain don't care about you or your business.
Usually quick to help out. I replaced the clipboard for them because it was worn out. Friendly and polite
Dillons Pharmacy is a US Pharmacy based in Andover, Kansas. Dillons Pharmacy is located at 225 E Cloud Ave, Andover, KS 67002, USA.
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